RemarkableTEK Effective Date: 08/12/2026
Last Updated: 08/12/2026
This Privacy Policy describes how RemarkableTEK (“RemarkableTEK,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with the software applications we develop and operate, including mobile applications for iOS and Android, web applications and hosted software services, and websites (collectively, the “Services”).
This policy applies to any app or service that links to it. Where an individual application collects information beyond what is described here, that application will provide a supplemental notice at the point of collection.
A note about apps and websites we build for clients: RemarkableTEK develops and maintains applications and websites on behalf of client businesses. Where a client’s app or website collects information about you, that client is the “data controller” (or “business” under U.S. law) responsible for your information, and RemarkableTEK acts as a service provider/processor on the client’s behalf. In those cases, the client’s own privacy policy governs, and requests about your information should be directed to that client. Section 12 explains this in more detail.
1. Information We Collect
We aim to collect only the information needed to provide and improve the Services.
Information you provide to us
- Account and contact information. When you register for an account, submit a contact or support form, or subscribe to communications, we may collect your name, email address, username, password (stored in hashed form), organization name, and the contents of any message you send us.
- User content. Information you choose to enter into a Service in the course of using it.
Information collected automatically
- Usage and analytics data. When you use the Services, we and our analytics providers automatically collect information about your interaction with them, such as pages or screens viewed, features used, session duration, referring pages, and approximate (city-level) location derived from your IP address.
- Device and log information. IP address, browser type and version, operating system, device type and model, device identifiers, language settings, and crash/error logs.
- Cookies and similar technologies. See Section 5 (Cookies) below.
Information we do not collect
Our Services do not intentionally collect precise GPS location, biometric data, or the contents of your device’s contacts, photos, or messages unless a specific app requests that permission from you and explains why at the time of the request. We do not collect payment card details; if a Service offers paid features, payment is handled by a third-party payment processor whose own privacy policy applies.
2. How We Use Information
We use the information we collect to:
- provide, operate, maintain, and secure the Services;
- create and manage user accounts and authenticate users;
- respond to inquiries, support requests, and feedback;
- understand how the Services are used so we can improve features, performance, and reliability;
- detect, investigate, and prevent security incidents, fraud, and abuse;
- comply with legal obligations and enforce our terms; and
- with your consent where required, send service announcements or marketing communications (which you can opt out of at any time).
We do not use your personal information for automated decision-making that produces legal or similarly significant effects, and we do not sell your personal information.
Legal bases for processing (EEA, UK, and Switzerland)
Where the EU/UK General Data Protection Regulation (“GDPR”) or similar law applies, we process personal information on the following legal bases: performance of a contract (providing the Services you request), legitimate interests (securing and improving the Services, communicating with users, preventing abuse), consent (optional cookies, marketing communications), and legal obligation (record-keeping and compliance).
3. How We Share Information
We do not sell personal information, and we do not share it with third parties for cross-context behavioral advertising. We share information only in the following circumstances:
- Service providers. With vendors who perform services on our behalf — such as cloud hosting, analytics, email delivery, and customer support tooling — under contracts that limit their use of the information to providing those services.
- Clients. Where we operate a Service on behalf of a client business, we share information collected through that Service with that client (see Section 12).
- Legal compliance and safety. When we believe disclosure is required by law, regulation, legal process, or governmental request, or is necessary to protect the rights, property, or safety of RemarkableTEK, our users, or others.
- Business transfers. In connection with a merger, acquisition, financing, or sale of all or part of our business, in which case we will require the successor to honor this policy or provide notice of changes.
- With your consent or at your direction.
4. Analytics
We use analytics services (such as Google Analytics or a similar provider) to understand how the Services are used. These providers use cookies, SDKs, and similar technologies to collect usage and device information on our behalf. Where required by law, analytics cookies are set only after you consent. You can learn how Google uses data from sites and apps that use its services at policies.google.com/technologies/partner-sites, and you can opt out of Google Analytics with the browser add-on at tools.google.com/dlpage/gaoptout.
5. Cookies and Similar Technologies
Our web-based Services use cookies and similar technologies (local storage, pixels, SDK identifiers in mobile apps) in the following categories:
- Strictly necessary — required for the Service to function, such as session and authentication cookies and security tokens. These cannot be disabled.
- Functional — remember your preferences, such as language or display settings.
- Analytics — help us understand usage of the Services, as described in Section 4.
We do not use advertising or cross-site tracking cookies. Where required by law, we present a cookie consent banner allowing you to accept or decline non-essential cookies, and you can change your choice at any time through the banner or your browser settings. Most browsers also let you block or delete cookies; doing so may affect the functioning of some features.
We honor the Global Privacy Control (GPC) browser signal where applicable law treats it as a valid opt-out request.
6. Data Retention
We retain personal information only as long as needed for the purposes described in this policy: account information for as long as your account is active and for a reasonable period afterward to allow reactivation and meet legal obligations; support correspondence for as long as needed to resolve and document the matter; and analytics data in identifiable form for no longer than the retention window configured with our analytics provider, after which it is deleted or aggregated. When information is no longer needed, we delete it or de-identify it.
7. Security
We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit (TLS), hashed password storage, access controls and least-privilege administration, network monitoring, and regular software updates. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we learn of a breach affecting your personal information, we will notify you and the relevant authorities as required by applicable law.
8. Your Privacy Rights
Depending on where you live, you may have some or all of the following rights regarding your personal information:
- Access / to know — request confirmation that we process your information and a copy of it.
- Correction — request that we correct inaccurate information.
- Deletion — request that we delete your information, subject to legal exceptions.
- Portability — request your information in a portable, machine-readable format.
- Opt out — opt out of the sale of personal information, sharing for targeted advertising, and certain profiling. (We do not sell or share personal information for targeted advertising, so there is nothing to opt out of, but the right is noted for completeness.)
- Withdraw consent — where processing is based on consent, withdraw it at any time without affecting prior processing.
- Non-discrimination — we will not deny you services, charge different prices, or provide a different level of service because you exercised a privacy right.
- Appeal — if we decline a request, appeal that decision by replying to our response; certain U.S. state laws also let you contact your state Attorney General.
To exercise any of these rights, contact us using the details in Section 15. We will verify your request (typically by confirming control of the email address associated with your information) and respond within the timeframe required by applicable law — generally 30 days under GDPR and 45 days under U.S. state privacy laws, with extensions where permitted. You may use an authorized agent to submit a request where the law allows; we may require proof of the agent’s authority.
United States
We honor applicable rights under U.S. state comprehensive privacy laws, including the California Consumer Privacy Act as amended (CCPA/CPRA), the Virginia CDPA, the Colorado CPA, the Connecticut CTDPA, the Texas TDPSA, the Oregon OCPA, and the similar laws of other states as they take effect. California notice at collection: the categories of personal information we collect are identifiers, customer records information, and internet/electronic activity, for the purposes described in Section 2. We have not sold or shared personal information in the preceding 12 months, and we do not use or disclose sensitive personal information for purposes requiring a right to limit.
EEA, United Kingdom, and Switzerland
In addition to the rights above, you may object to processing based on legitimate interests and lodge a complaint with your local supervisory authority (in the UK, the Information Commissioner’s Office).
Canada
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws, including Quebec’s Law 25. You may access and correct your information, withdraw consent, and file a complaint with the Office of the Privacy Commissioner of Canada.
Other regions
Where other privacy laws apply to you — such as Australia’s Privacy Act, Brazil’s LGPD, or similar frameworks — we will honor the rights those laws provide. Contact us and we will work with you.
9. International Data Transfers
RemarkableTEK is based in the United States, and information we collect is processed and stored on servers in the United States. If you access the Services from outside the U.S., your information will be transferred to the U.S., where privacy laws may differ from those in your jurisdiction. Where required for transfers from the EEA, UK, or Switzerland, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.
10. Children’s Privacy
The Services are not directed to children under 13 (or the higher age required in some jurisdictions, such as 16 in parts of the EEA), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it promptly. Apps we develop for clients that are directed to children include their own COPPA-compliant privacy notices.
11. Third-Party Links and Services
The Services may contain links to third-party websites and services we do not operate. This policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of every site or service you visit.
12. Apps and Websites We Operate for Clients
RemarkableTEK builds and maintains applications and websites for client businesses. For those Services:
- The client is the data controller (or “business”) — it decides why and how personal information is collected and is responsible for responding to privacy rights requests about it.
- RemarkableTEK is a processor/service provider — we process information only on the client’s documented instructions, under a data processing agreement, and we do not use it for our own purposes.
- The client’s privacy policy applies to information collected through their app or website. If you contact us with a rights request about a client’s Service, we will forward it to the client or direct you to them.
13. Do Not Track
Some browsers transmit “Do Not Track” signals. Because there is no common standard for interpreting DNT signals, our Services do not respond to them. We do respond to Global Privacy Control signals as described in Section 5.
14. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above and, for material changes, provide additional notice — such as an in-app notice or an email to registered users — before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated policy.
15. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
RemarkableTEK Phoenix, Arizona, USA Email: [email protected] Web: https://remarkabletek.com
If you are in the EEA or UK and believe we have not resolved your concern, you may contact your local data protection authority.